Library Computing Services
Semi-Annual Report, July 1 - December 31, 1996

CONTENTS

1.0 PROJECT SUMMARY

CIRCULATION CONTROL

System-wide ICP. The highest priority for LCS during Fall 1996 was upgrading the LIAS circulation control (known as Inventory Control Processor, or ICP) component in order to extend it to the Commonwealth Campus libraries. Automated circulation was originally released at University Park in 1979, and later extended to Penn State Harrisburg. After a resource intensive, six month project, ICP was enhanced to support the additional campuses, and the UP and Harrisburg circulation databases were merged to create single item and single patron databases. After a thorough shake-down at UP and Harrisburg, the system will be implemented at the campuses during Spring 1997.

Patron-Initiated Commands. LCS continued to upgrade the existing system throughout the coming year by enabling users to perform many of the functions originally done by staff. For example, as of December 1996, users can place their own personal reserves to recall materials that are charged to other patrons. Further enhancements will enable users to renew their own books, access their circulation records to verify which material they have checked out, which materials are overdue, what fines they owe, make their own address changes, etc. The patron-initiated circulation commands are scheduled for release to the public during Spring 1997.

LIAS ON THE WEB

A significant undertaking during Fall 1996 was the development of a Web-based LIAS client to be loaded on public workstations throughout the University Libraries. LIAS on the Web provides access to all LIAS resources presently available via the Selection menu, including The CAT, journal databases, and Web-based databases originally available in LIAS only through LYNX, such Encyclopedia Britannica and MathSciNet. It also provides direct access to local Web-based databases not previously available through LIAS such as the Electronic Text Center and the Electronic Reserves System. LIAS on the Web provides improved access to resources, including a Tell Me Where to Look option for users who are not familiar with the LIAS databases and Fast Track for those users who want to go directly to a resource, etc. LIAS on the Web will also be accessible by remote users.

[Update: LIAS on the Web was released on public workstations in the General Reference Room in Pattee Library on January 27, 1996 and in the Engineering Library in Hammond Building on February 20, 1997. Additional public workstations will be installed at the University Park and CES libraries during Spring 1997. The URL will be publicly released shortly.]

INFORMATION ACCESS

Databases. Over the past several years, LCS has greatly expanded the number and types of resources available through LIAS. This trend continued as eight new databases were released between July and December, 1996:

At the end of 1996, LIAS provided more than 30 index, abstract, and table of contents databases which together offered access to 24,000,000 abstracts and 904,00 full text articles. The databases were accessed 747,000 database times during 1996. Please refer to the appendices for additional LIAS database usage statistics.

LCS also began discussions with the University Libraries about providing support for and access to locally produced databases such as the indexes to the Centre Daily Times and the Collegian, Mass Media Index (currently available on the Gopher), and Three Mile Island Index. In addition, LCS assisted University Libraries faculty in creating a database of agriculture-related records (USAIN) published between 1820-1845. Development was completed in early September, and a subset of agriculture records was extracted from The CAT to create the initial database which was then expanded by importing records from bibliographic utilities and by original record creation.

CIC Virtual Electronic Library. LCS is a major participant in the Committee on Institutional Cooperation (CIC) Virtual Electronic Library (VEL) project. The goal of the project is to create a "mega-library" of CIC library catalogs and other databases that is accessible by all students, faculty, and staff at each of the CIC institutions. LCS released the VEL on October 1, 1996, making it the first CIC institutions to put the VEL into production and make it publicly accessible.

The VEL provides a Web interface to the CIC library catalogs, including The CAT, and also allows them to be searched one at a time or simultaneously. However, because the VEL utilizes third party software and is Z39.50 based, some special features of The CAT, for example, the ability to use the LIBRARY command to select a specific library, are not available. In addition, local holdings and circulation information is not currently available, but will be added in Spring 1997. The VEL is accessible from the LIAS home page (http://www.lias.psu.edu.)

A second phase of the VEL will enable CIC patrons to request materials from each others' libraries, and also enable the creation of multiple VELs, i.e., multiple pre-defined groups of catalogs that can be searched simultaneously. Finally, LCS is also exploring ways to authenticate users so all of the LIAS databases with licesning restrictions can also be made available via the VEL.

Enhanced Z39.50. The LIAS Z39.50 client and server were enhanced to support online public access catalog (OPAC) record processing. The "OPAC" record returns and displays local information such as call numbers, holdings and circulation information along with the bibliographic data available currently, enabling us to display this local information on the LIAS CAT records in the VEL.

Indexing Changes. LIAS contains a wealth of material, some of which, especially music, has been difficult to search due to the way the materials are indexed. To alleviate some of the problem, LCS began indexing additional subfields, such as version, language, medium of performance, etc. The additional access points enable more specific retrieval of many materials, and are especially noticeable in uniform titles and personal name headings for music.

DocuWeb. LCS and the Libraries took a first step towards realizing their Digital Libraries vision by providing access to the scanned images of the Steel Workers' Organizing Committee (SWOC) Papers collection and the Pennsylvania Agricultural County Agent Report Collection during Fall 1996. LCS installed a Sun SPARC 20 server with Xerox DocuWeb interface software to provide access to collections. The collections are accessible via the World Wide Web (http://docuweb.libraries.psu.edu).

LIBRARY OPERATIONS

LC MARC Music Files. In December, 1996, LCS loaded the Library of Congress MARC (machine readable cataloging) music files into the MARC database. With this load, there are now 5,900,000 records in the MARC database in the books, serials, maps, and music formats.

Marcive. Marcive is the first of several projects which will enable the loading of vendor-produced bibliographic records directly into the LIAS CAT database. This "instant cataloging" will eliminate the need for staff to prepare and input the data. Marcive will provide brief cataloging records for all monographic documents currently received by the University Libraries through the Federal Depository Library Program. Development for this project has been completed, and it will be moved into production when the Libraries complete contract negotiations with Marcive.

HARDWARE PROJECTS

Servers. In early Fall 1996, LCS installed a Digital Alpha 2100 OSF/1 Unix server which will function as the LCS World Wide Web server. This server supports LIAS on the Web, the VEL, and other web server software. LCS also installed a Sun SPARC 20 server in support of the Libraries DocuWeb digital imaging project.

Workstations. With the implementation of the LIAS Web-based client, LCS will replace all Libraries 225 public DEC VT terminals with Digital PCs with color monitors and a 133 processor chip. The public workstations will run Windows 95. Among the issues that were addressed and resolved prior to installation were hardware and operating system security, automated software updates, remote administration, etc.

[Update: Installation of public workstations began the week of January 27, 1997, and will continue during Spring 1997.]

NETWORK PROJECTS

Switched Ethernet. LCS continued to replace the Libraries current Ethernet network with faster, switched Ethernet, and all Pattee Library locations ahd been converted by December 1996.

Servers. During the past year, LCS began to convert the Libraries network servers from IBM PS2/95s to Compaq Proliant 1500 which provide 100 base TX network access. This project was completed during Fall 1996. In addition, the University Libraries were upgraded to Novell Netware 4.1 during Fall 1996.

TROUBLE CALLS

LCS staff resolved 533 trouble calls between July 1 and December 31, 1996.

2.0 CONTINUOUS QUALITY IMPROVEMENT (CQI) ACTIVITIES

D. Freivalds completed her tenure on the University Libraries Serials Claiming CQI which explored electronic transmission of claims as a way to speed up the process. She also continued as the LCS representative to the C&IS Quality Control Council, and served as facilitator for the Libraries' Equipment Acquisition CQI focus group meeting which reviewed how well the newly implemented process is working. W. Stump continued as a member of the Equipment Acquisition CQI Team.

3.0 STAFF ACTIVITIES

New Hires

Lynn Garrison returned to LCS as Lead Research Programmer in October, 1996. She was previously employed in LCS from 1976 - 1986.

Leave of Absence

Maryam Kutschemeshgi returned from child-care leave in December. She and Ali Borhan are the parents of Yasmin who was born June, 1996.

Travel

Eric Ferrin and Lance Wilkinson

Novell/TTP, San Diego, CA (July 9-12).

Eric Ferrin, Tun Chin, and Lynn Garrison

DECUS, Anaheim, CA (November 11-15).

Eric Ferrin

Making of America, Cornell University, Ithaca, NY (August 19-20).
AT&T/Bell Labs, Holmdell, NJ (September 23-24).
EDUCOM, Philadelphia, PA (October 8-11).
CIC/OCLC Meeting, Chicago, IL (November 8).
CAUSE, San Francisco CA (December 3-6).

4.0 APPENDICES

Appendix A: LIAS CAT Transaction Statistics
Appendix B: LIAS Database Summary
Appendix C: LIAS Database Usage
Appendix D: LIAS Resource Usage
Appendix E: LIAS Availability


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